Ahmed Elazab

Ahmed Elazab has a diverse work experience in the field of Information Technology. Ahmed recently worked at Flexential as an Information Technology Support Analyst, where they analyzed and resolved computer hardware, software, and network issues. Ahmed was responsible for repairing user workstations, modifying configurations, and replacing faulty components. Ahmed also provided information and guidance to users, coordinated implementation and training, and managed users' requests through a ticketing system. Ahmed stayed updated with new technologies and was proficient in Office 365, Microsoft Exchange, Forti Authenticator, and Microsoft Azure Admin. Prior to Flexential, Ahmed worked as a Bank of America Information Technology Specialist at SA IT Services Inc. Ahmed also served as an Information Technology Support Technician at Artech Information Systems and as a Personal Computer Technician at Eliassen Group. Ahmed's work experience also includes a brief role as an Associate at Amazon. Ahmed had a long-term position as an Information Technology Support Specialist at the Egyptian Radio and Television Union, where they worked from 2010 to 2019.

Ahmed Elazab attended Modern Academy from 2006 to 2009, which was a partner school with The University of the District of Columbia in Washington DC. During their time there, they earned a Bachelor of Science (BS) degree in Information Technology. Additionally, Ahmed has obtained a Google IT Support Professional Certificate from Coursera. The month and year of obtaining this certificate are not provided.