Andrew de Guzman currently serves as a Technical Support Engineer at Flexera, providing technical support to a global customer base and managing support inquiries through a CRM system since August 2021. Prior to this role, Andrew gained customer service experience as a Customer Service Assistant at Tesco from October 2018 to October 2019, where responsibilities included assisting an average of 70 customers per shift. Andrew also served as a Waiter at Topiary Restaurant & Coffee Shop from August 2016 to June 2017 and worked as a Teaching Assistant at St. Benedict's Catholic Primary School in 2016. Academic credentials include a Bachelor of Science in Computer Science (Data Science) from the University of Greenwich, earned from September 2018 to May 2021.
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