Flexis IT
Michel Cinq-Mars is an experienced IT professional with a diverse background in technical support and customer service. Currently serving as an IT Support Technician at Flexis IT since July 2022, Michel has previously held various roles including Customer Service Representative at Sutherland and Desktop Support Technician at Alt-Tech / Rescue IT. Notable projects include the setup of new call centers, migration of Google Mail to O365, deployment of tablets, and extensive office expansion and re-imaging projects. Michel has also contributed to tier 2 support at CompuVision Systems and Savvia, alongside technical support roles for multiple organizations. Michel holds a High School Diploma from Georges P. Vanier School and has furthered technical education at DeVry Institute of Technology.
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Flexis IT
Flexis is a global provider of outsourced NOC, Help Desk and SOC Solutions. Our State-of-the-Art NOC Delivery Center is staffed 24/7/365 by technology experts who proactively monitor, troubleshoot and remediate problems on managed devices. Our team is committed to keeping servers, network devices, and workstations running efficiently and maintaining client satisfaction. Flexis provides a turn-key, 24x7 SOC as a Service including the technology and security expertise necessary to secure your IT environment. Flexis inspects logs, monitors and analyzes your customers’ security events in real time, provides verified threat notifications, actionable plans to help remediate incidents and responsive breach prevention actions. Our managed security service combines people, intelligence, analysis and technology to provide you with end-to-end security monitoring, threat detection, and incident response. Our White Labelled Help Desk Services help you scale your business. Our Help Desk is designed to deliver a premium help desk experience at a price to meet your budget. We provide support for multi vendor client systems and installation, moves, changes, deskside support & software support. Our goal to provide quick, no-escalation required resolutions, and a personalized experience To speak with a member of our team, call us at (408) 940-3235.