Michael Whitkofski

Michael Whitkofski has a diverse work experience spanning over 23 years. Their most recent position was as the Director of Infrastructure & IT Operations at Flexjet since August 2019. Previously, they worked as the Enterprise Service Desk Manager at Blue Technologies from March 2019 to August 2019. From December 2017 to August 2018, they served as the Director of Operations at Bizedge. In the earlier part of their career, they held various roles such as Director of Service Delivery at All Covered from June 2000 to August 2017, Director of Sales and Marketing, Telephony Manager & Legal Technology Advisor at Thinsolutions from September 2008 to April 2012, Director of Information Technology at The Chilcote Company from September 2008 to October 2010, and Application Engineer at Baker & Hostetler LLP from July 2006 to September 2008. Michael also worked as the Outsourced Services Manager at Thinsolutions from June 2000 to July 2006 and as IS Support at Kurtz Bros., Inc. from an unspecified date to June 2000. Prior to that, they were a Customer Satisfaction Specialist II at MBNA from an unspecified date to 1998.

Michael Whitkofski earned a Bachelor of Science in Computer Science (BSCIS) from Cleveland State University during the years 1998-2000. Prior to that, they completed an Associate of Arts (AA) degree in Liberal Arts and Sciences/Liberal Studies at Cuyahoga Community College from 1990-1998. Michael has also obtained various certifications, including Duolingo Spanish Fluency: Advanced (Estimated) from Duolingo and ITIL Foundations 2011 v3 from AXELOS Global Best Practice. Additionally, they hold certifications from ShoreTel, including ShoreTel Sales Cloud Approved (SSCA), ShoreTel Sales Cloud Enabled (SSCE), ShoreTel Sales Onsite (SSO), and ShoreTel Solutions Architect (SSA).