Susana Gomes

Susana Gomes has a diverse work experience spanning several industries. Susana is currently the Director of Marketing at Flight Centre Travel Group Canada since August 2022. Prior to that, they worked as the Senior Manager of Koodo Marketing Communications at Koodo from October 2019 to August 2022, and as the Senior Brand & Marketing Communications Manager at TELUS for Public Mobile from May 2017 to October 2019.

Before their telecommunications roles, Susana worked at Rakuten Kobo Inc. from 2013 to 2017, starting as a Brand Marketing Analyst and eventually becoming the Manager of Customer Experience, Research & Product Performance. At Rakuten Kobo, they were responsible for managing research agencies and internal analysts, developing customer retention programs, and contributing to the company's product roadmap.

Prior to their time at Rakuten Kobo, Susana worked as a Budget Planning Analyst at Justice Canada from April 2012 to August 2013, and as a Financial Quality Officer at the Department of Transport from August 2009 to April 2012. Susana began their career as a Sales and Marketing Intern at Enterprise Rent-A-Car in June 2008.

Susana Gomes has a Bachelor of Business Administration degree with a focus in Marketing, Finance, and International Business from Schulich School of Business - York University. Susana also holds a Marketing Communications Certificate from the University of Toronto, specializing in E-Business, Public Relations, and Digital Marketing. In addition, they participated in an International Exchange Program at Université de Rouen, where they completed a BBA Study Abroad Program.