FlightAware
Marcus Hall is an experienced Desktop Engineer currently working at FlightAware since September 2021. Previously, Marcus served as Site-Lead and Desktop Engineer at 2nd.MD, where responsibilities included facilitating communication between IT and business departments, as well as mentoring Help Desk Administrators. With a strong foundation in customer service developed during a decade at Apple in various technical roles, Marcus honed skills in troubleshooting and repairing both hardware and software. Additionally, as the Owner and Media Director of Visual Cloud Productions, expertise in video production and photography was acquired. Marcus began a career in customer service roles at GameStop and LePeep, reflecting a consistent commitment to enhancing user experience. Education includes ongoing studies at the University of Houston-Downtown, alongside earlier certifications in Information Technology.
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FlightAware
As the world’s largest aviation data company, over 10,000 aircraft operators and service companies plus over 12 million passengers rely on FlightAware’s live flight tracking. The company's HyperFeed™ engine uses thousands of models and algorithms to seamlessly integrate data from thousands of sources around the world for the most accurateand comprehensive flight tracking information available today. Hyperfeed compiles, evaluates and aggregates data from air traffic control systems in over 45 countries, from the company's terrestrial network of ADS-B receivers located in more than 170 countries, from Aireon's network of space-based ADS-B receivers and from every major datalink provider. In addition to its popular website and mobile apps, FlightAware provides commercial flight tracking tools that provide an interface into the company's powerful data as well as services that deliver the data directly to customers.FlightAware is privately held with headquarters in Houston, TX and offices in New York and Singapore.