Jacob Edington

Jacob Edington, M.A.Ed, currently serves as the Head of Customer Success at Flint, where responsibilities include managing relationships with over 200 K–12 school partners globally and ensuring their satisfaction with Flint’s AI-powered learning platform. Previously, as a Customer Success Manager at Transfr, Jacob played a key role in developing an AI-powered Curricular Mapping Tool and managed a diverse portfolio of 88 accounts, achieving exceptional customer satisfaction. Jacob's experience also includes leadership roles at HiCounselor, where process improvements were implemented, and significant contributions to customer management at ecUtopia and California State University, Chico, where an innovative study abroad model was created. An educational background includes a Master of Arts in Education from Heidelberg University and a Bachelor's degree in History and Social Studies from Western Kentucky University.