Novita Devi Kristiana Putri is an experienced finance professional currently serving as a Finance Operational Staff and Lending Transaction Staff at Flip since November 2020. In these roles, Novita is responsible for assisting customers through various communication channels, providing necessary information, and addressing complaints related to transactions and app usage. Prior to Flip, Novita worked at PT. Mulia Properti Indah from December 2017 to November 2020 as an Admin Promosi, where responsibilities included developing promotion programs, systematic data collection for promotional activities, and monitoring social media trends. Earlier experience includes a position as Desk Collection at Bank Mega from January 2017 to August 2017, focusing on invoice checks and preparation of payment data.
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