Melina Anabel Roldan

Onboarding Optimisation Manager at Flipdish

Melina Anabel Roldan has a diverse range of work experience spanning various industries. Melina Anabel began their career as an Export Assistant, where they gained experience in foreign trade and customs documentation. Melina Anabel then worked as the Encargada de Compras y ventas at Marfil Boutique, where they managed sales, customer service, and supplier relationships.

Moving on, Roldan joined Tarjeta Naranja S.A. as a Digital Marketing Analyst, where they had the opportunity to contribute to various digital platforms and analyze digital performance. Melina Anabel then transitioned to Cluster Industrial de Petróleo, Gas y Minería de Córdoba, serving as the Executive Coordinator, responsible for searching for potential traders, providing staff support, and managing business schedules.

Roldan later joined Cámara de Industriales Metalúrgicos y de Componentes de Córdoba, where they held multiple roles, including Head of Naval Businesses, Head of Rail Businesses, and Head of Foreign Trade and Business Opportunities. In these positions, they were responsible for market research, analysis of commercial opportunities, and organizing international fairs and business meetings.

Most recently, Roldan joined Flipdish, initially serving as an Activation Manager for the Spanish Market, where they coordinated the activation process for new clients, provided technical support, and managed product configuration. Melina Anabel then took on the role of Customer Success Manager, overseeing customer onboarding and training new agents. Currently, they hold the position of Head of Activation Spain - Italy - Portugal at Flipdish, where they coordinate activation agents and focuses on improving teamwork and onboarding efficiency.

Overall, Melina Anabel Roldan has a strong background in project management, customer success, market research, and coordination. Their experience in diverse roles and industries has equipped their with a broad skill set and a diverse perspective.

Melina Anabel Roldan's education history includes various academic pursuits related to international trade and graphic design. In 2011 to 2013, they attended the Instituto Superior de Comercio Exterior and obtained a Technical Degree in Foreign Trade and International Marketing. This program provided their with knowledge in areas such as international trade, foreign trade, and international business.

In 2014 to 2016, Melina enrolled at the Universidad Nacional de Villa María, where they pursued a degree in International Trade Licenciate. During this time, they focused on studying subjects like international trade, foreign trade, and international business.

In 2016, Melina furthered their education by completing a Diploma in Strategy and Operations for Internationalization of SMEs at the Universidad Blas Pascal. This program included coursework on international business and trade, specifically emphasizing small and medium-sized enterprises (SMEs). Additionally, they participated in the Programa Lazos Comex at the Universidad Nacional de Córdoba as a consultant for international trade during the same year.

More recently, in 2020 to 2021, Melina pursued a degree in Graphic Design at Crehana. Through this program, they gained skills and knowledge in graphic design, further diversifying their educational background.

Links

Previous companies

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Timeline

  • Onboarding Optimisation Manager

    September 1, 2023 - present

  • Customer Success Manager

    June, 2020

  • Head of Activation Spain - Italy - Portugal at Flipdish

    June, 2019

  • Sales Support Associate

    January, 2019