Jaideep Chauhan

Jaideep Chauhan is a professional with a strong background in customer experience strategy and supply chain design, currently serving as Manager - CX Strategy and Process Excellence at Flipkart since June 2022. Previously, Jaideep held the position of Manager - Supply Chain Design, focusing on hyperlocal and end-to-end supply chain operations. Jaideep's experience includes a summer internship at Flipkart, where benchmarking activities were conducted across multiple pincodes, and a role as a Business Analyst at retailio, where analytics were applied to enhance sales and customer retention for a B2B Pharma Retail Marketplace. Earlier experience includes working as an MIS Executive at OYO. Jaideep holds an MBA in Finance and Operations from the Management Development Institute, a Master's in International Economy and Business from the University of Szeged, and a BTech in Information Technology from Nirma University.