Pooja Shandilya

Pooja Shandilya is a skilled User Experience Researcher with extensive experience in understanding user needs and enhancing product experiences. Currently serving as a User Experience Researcher II at Flipkart since January 2022, Pooja focuses on growth, retention, and Generative AI. Prior experience includes roles at nurture.farm and WONGDOODY, where Pooja led user research projects, conducted workshops, and employed various research methodologies to improve product usability on web and mobile interfaces. At Infosys Digital, Pooja held the position of Lead Experience Designer & Researcher, and participated in a strategic research program at the Rhode Island School of Design, conducting an ethnographic study to explore cultural and business dynamics. Pooja holds a Master’s Degree in Design from the Indian Institute of Technology, Guwahati, and a Bachelor’s Degree in Civil Engineering from Shri Shankaracharya Institute of Professional Management and Technology.