Shashanth K is currently a Manager at Flipkart, where they have held various roles focused on customer experience, fraud and risk management, and returns design. Previously, Shashanth worked as a Team Lead in Corrective Action and Preventive Action, where they reduced customer contacts through data analysis and collaboration with other teams. They began their career in client relations as an Assistant Portfolio Manager at ACM Gold and have a background in customer service from First Source Solution. Shashanth is pursuing a Bachelor's Degree in International Business Management at Asia Pacific University of Technology and Innovation.
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