Bárbara Aburachid Rocha

Bárbara Aburachid Rocha is a seasoned professional with a diverse background in customer success, research, and education. Currently serving as the Customer Success Team Lead at Fliplet since February 2021, Bárbara previously held a role as a Customer Success Executive. Prior experience includes contributing to the Indigenous Language Education Research Project at the University of Saskatchewan, where responsibilities involved the design and implementation of educational tools. As a Teaching Assistant at the University of Saskatchewan, Bárbara provided timely grading and feedback to undergraduate Computer Science students. Earlier roles include Customer Success Manager at Mkt4Edu, where Bárbara managed client onboarding and training for HubSpot CRM, and an IT Project Management Intern at Vale, focusing on change management for IT system implementation. Educational credentials include a Master's degree in Computer Science from the University of Saskatchewan and a Bachelor's degree in Systems Engineering from the Universidade Federal de Minas Gerais.