FLOCERT is one of the world's leading social auditing and certification bodies, providing sole certification to Fairtrade and also offering verification services for social, trade and environmental standards as well as private codes of conduct. 

We verify your company’s performance against Fairtrade and multiple other standards. We provide assurance solutions and impact measurement tailored to your company’s needs. We can ensure product integrity, track payments and verify sustainable investments. This all-inclusive approach enables us to deliver everything our customers and partners need to make informed decisions and fully implement their strategic goals. 

We are accredited as a “Social Enterprise”, demonstrating our commitment to social business values and to driving fairness in global trade to advance farmers and workers in developing countries. We are also the first social certification body to be ISO 17065 accredited, guaranteeing our customers and partners that we are independent and transparent in all our certification decisions. 

Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organizations, from small producers to internationally recognized brands, in order to promote fairness in global trade. With six international offices conducting business in 120 countries, FLOCERT specializes in offering a global reach with local expertise. 

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Social Impact

FLOCERT

This department manages the evaluation and oversight of certification processes across various regions.

Certification Oversight

The Auditing and Compliance team at FLOCERT plays a crucial role in ensuring that organizations meet Fairtrade and other sustainability standards. This team conducts thorough audits, evaluates compliance, and verifies practices related to social responsibility and environmental impact across various sectors. Their efforts provide essential assurance to clients about product integrity, sustainable investments, and the overall effectiveness of fair trade practices, driving transparency and accountability in global trade.

Auditing and Compliance

The Information Technology and Data Management team at FLOCERT is responsible for developing and maintaining robust IT systems that support the certification process and data management across the organization. This team ensures data integrity, oversees data governance, and implements software solutions that enable efficient tracking and verification of Fairtrade and other standards. By leveraging technology and data analytics, they enhance operational efficiency and provide actionable insights to support FLOCERT's mission of promoting fairness in global trade.

Information Technology and Data Management

This department is responsible for conducting audits across various domains to ensure compliance and accuracy in financial and operational practices.

Auditing Department

This department focuses on analyzing data and providing insights to support decision-making and strategic planning.

Business Intelligence

The Customer Support and Relations team at FLOCERT plays a crucial role in ensuring exceptional service and communication with clients and partners. They address inquiries, facilitate smooth interactions, and provide tailored support to help organizations navigate Fairtrade certification and compliance. This team also collaborates closely with various stakeholders to enhance customer experience and drive understanding of FLOCERT’s offerings, ultimately promoting fairness in global trade.

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Other teams

Auditing and Compliance

Information Technology and Data Management

Auditing Department

Business Intelligence

Customer Support and Relations