AP

Alex Pukos

Director, Support at FloQast

Alex Pukos is currently the Director of Support at FloQast, where Alex launched key initiatives such as the Expert Services and Technical Solutions teams. Their role involves implementing a Digital Customer Success strategy, leading company-wide initiatives, and expanding career pathing within the Customer Success department. Prior to their current role, Alex served as Senior Manager and Manager of Support, as well as a Product Support Specialist. Alex also has experience as an Office Manager at FloQast and as a District Executive at Boy Scouts of America. Alex is currently a Member at CS Angel, where Alex invests in startups focused on improving Net Revenue Retention. Alex holds a Bachelor's Degree in Communication from the University at Buffalo.

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Timeline

  • Director, Support

    August, 2022 - present

  • Senior Manager, Product Support & Integration Support

    June, 2021

  • Manager, Product Support

    March, 2019

  • Product Support Specialist

    January, 2018

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