Florence Crittenton Agency
Maggie Brown, MBA, PHR, is an experienced human resources professional currently serving as the Human Resources Manager at the Florence Crittenton Agency since March 2021. Previously, Maggie held the role of Human Resources Director at Eliada Homes from April 2013 to March 2021, and worked as a Recruiter in the same organization. Earlier experience includes serving as a Search Consultant at Global Recruiters of Elizabeth City and leading a store team as Store Manager at Verizon - A Wireless. Maggie started their career at U.S. Cellular as a Customer Service Coach, where supervision of a team focused on customer interactions was essential. Maggie holds an MBA in Business Administration from Capella University and a B.S. in Organizational Management from Tusculum University.
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Florence Crittenton Agency
Our mission is to strengthen communities through effective prevention and treatment services to children and families. Our vision is to be the agency of choice for young people in crisis. We will accomplish this by creating communities where young people and families receive support, advocacy, and stability. For the past two decades, growth and innovation have been hallmarks of the Florence Crittenton Agency as we have moved beyond our original focus as a maternity home to provide comprehensive services that meet the needs of both male and female adolescents, as well as children, families, and adult clients. A 55-bed residential treatment facility remains one of the core functions of our agency, providing addiction recovery and mental health services to adolescent males and females, ages 13 to 18. A separate foster care program works primarily with teens, sibling sets, and children and youth whose families are in crisis. Our outpatient services division specializes in the treatment of co-occurring disorders for adolescents and adults. School- and community-based assessment and therapy, group education, and prevention programs support our core mission and values. Located on 26 wooded acres overlooking the Great Smoky Mountains, the Florence Crittenton Agency's Knoxville campus houses academic and recreation facilities for residential clients, as well as clinical and administrative offices for inpatient, outpatient, and community-based programs. Learn more @ www.fcaknox.org