Flores & Associates, LLC
Emily Rose is an experienced account manager at Flores & Associates, LLC since September 2021, specializing in benefits administration and client relations. Emily manages a portfolio of 100 clients, implementing strategies to enhance the client base while overseeing financial resources and facilitating communications. Prior roles include front desk receptionist at Marriott Hotels, where service excellence was prioritized, and various customer service positions, including staff at Rotem Dental Care and Walt Disney World. Emily's previous experiences have contributed to strong leadership and organizational skills, supported by a degree from Montclair State University.
Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.