Flores & Associates, LLC
Madison Weiss is a Senior Account Manager at Flores & Associates, LLC, since January 2022, with a strong focus on developing positive relationships with clients and participants. Responsibilities include researching Section 125 Cafeteria Plan and COBRA regulations, managing audit procedures, and preparing seasonal activities such as re-enrollment. Madison actively identifies service opportunities throughout the employee life cycle, serving as a key contact for educating clients about benefits. Previous experience includes various roles at Caribou Coffee and the College of Saint Benedict, where Madison gained skills in leadership and customer service while pursuing a Bachelor's degree in Biology from the College of Saint Benedict and Saint John’s University from 2017 to 2021.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.