Flores & Associates, LLC
Nicholas Burns is an experienced professional with a diverse background in account management, marketing, and customer service. Currently serving as an Associate Account Manager at Flores & Associates, LLC since March 2022, Nicholas previously worked as an Inbound Marketing Representative at Townsquare Interactive and held multiple roles at AvidXchange, Inc., where duties included engaging decision-makers and qualifying suppliers for automation services. Prior experience includes a Senior Sales Agent position at Red Ventures, where sales goals were consistently exceeded, and roles at Mecklenburg County, emphasizing customer experience and sales skills. Nicholas holds a Bachelor's Degree in History from the University of North Carolina at Charlotte.
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Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.