Flores & Associates, LLC
Sarah Bensley is an experienced professional in account management and customer support within the healthcare benefits sector, currently serving as an Account Manager at Flores & Associates, LLC since March 2022, with responsibilities including administering various healthcare benefits for over 90 clients and ensuring compliance with HR and legal regulations. Prior to this role, Sarah was a General Manager at Rack Room Shoes, where duties included managing a team and communicating store performance metrics. Additional experience includes tutoring and teaching roles, research assistance at the University of Oklahoma and University of Tennessee, and claims adjusting at National General Insurance. Sarah holds a Bachelor's Degree in Biology from Catawba College.
This person is not in the org chart
Flores & Associates, LLC
Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.