Flores is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, including FMLA and disability leave administration, to meet the compliance needs of employers. In 2022, Flores launched a full suite of compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. 

Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 97% client retention rate.

Health Care

Health Insurance

Insurance

Flores & Associates, LLC

Jody Oliver

Mike Bader

Kelly Turner

Robert Schick

Christine M. Murphy

Nancy Stevens

Jeff Whittaker

Sarah Hackman

Luke Stewart

Kathryn Rizzo

Cindy Bistany

Dan Taylor

The Customer Service Team at Flores & Associates, LLC is dedicated to providing exceptional support to clients by addressing inquiries and resolving issues related to employer-sponsored reimbursement plans and compliance solutions. They ensure client satisfaction through timely and accurate assistance, helping maintain the company's high client retention rate.

Customer Service Team

Account Management Team

Business Development Team

Leadership Team

Customer Service Team

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Team members

Other teams at Flores & Associates, LLC

Account Management Team

Business Development Team

Leadership Team