Alberto Menendez

Alberto Menendez has over 17 years of experience at Florida Power & Light, currently serving as a Customer Advocacy Supervisor, focusing on operations support through forecasting, scheduling, and data analytics to enhance efficiencies and customer satisfaction. Prior roles include Business Analyst, Lead Complaint Resolution Specialist-Regulatory, and Meter Reading Supervisor, where Alberto demonstrated leadership and oversight in various capacities. Alberto also holds a position as a Real Estate Sales Associate with Florida Realty of Miami since June 2020, adding to a diverse skill set that includes customer relationship management and compliance oversight. Education includes training from FastTrain of Miami.