Elaine S.

Elaine S. is a seasoned Product Manager with extensive experience in overseeing product development and user experience within various sectors, including healthcare and technology. Currently employed at Flourish since December 2023, Elaine is focused on delivering innovative solutions for financial advisors and their clients. Prior to Flourish, Elaine held the position of Product Manager at Booz Allen Hamilton, where key achievements included managing the consumer support systems for the Centers for Medicare & Medicaid Services and successfully launching the Long-Term Plan capability within the IRS Online Account, benefiting over 2 million users. Additional roles at Booz Allen Hamilton included Associate Product Manager and UX Strategist, contributing to product vision and user experience enhancements. Elaine also has experience as a Teaching Assistant at Cornell University and as a Customer Experience Analyst at Prager Metis CPAs, where efforts led to significant improvements in customer service. Elaine holds a Bachelor of Arts from Cornell University.