Leo Selie is an experienced support management professional currently serving as Support Manager at Zapier since July 2019, where responsibilities include leading a team, managing quality assurance metrics, and developing new workflows and automation solutions. Leo has successfully transitioned through various roles at Zapier, earning accolades such as the Support Leadership Impact award and creating innovative systems to enhance team performance and customer experience. Additionally, Leo is involved in freelance roles as a Zapier Expert and Airtable Accredited Builder, focusing on workflow automation and AI integration. Previous experience includes business development at Greek Internet Marketing, multi-channel customer service at Teleperformance, and a foundational career in the Belgian Defence.
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