Debbie Straus, PMP

Process & Technology Manager at Flow International

Debbie Straus, PMP, has a diverse work experience spanning various industries and roles. Debbie began their career in 2004 as a Sr. Administrative Assistant in the marketing department at Flow International Corporation. During their time there, they managed incoming sales and information inquiries, ensured data integrity, and supervised the distributor incentive program.

In 2007, Debbie joined the Kent School District as a Board Director, where they served for 12 years. Debbie held various leadership positions, including Board President and Vice President, and was recognized with awards for their contributions to the district. Debbie played a key role in hiring new leadership and implementing structural and cultural changes that led to significant improvements in student achievement. Additionally, Debbie managed the district's budget during recessionary periods while maintaining a focus on improving student outcomes. Debbie also successfully led the district through a highly publicized teacher's strike.

Returning to the corporate sector, Debbie joined Flow International Corporation in 2009 as a Business Analyst II. In this role, they conducted gap analysis, determined business processes and application needs, and managed the implementation of the HRIS system and standardization of HR processes.

In 2012, they became a Global TS Project Leader at Flow International, where they contributed to global projects before transitioning to the role of Customer Care Manager in 2013. As a Customer Care Manager, Debbie ensured the delivery of efficient and high-quality customer service.

Debbie then became the Customer Care Training & Development Manager in 2013, where they oversaw training and development programs for Flow's customers, technicians, and customer care staff. Debbie evaluated training needs, managed course syllabus development, and worked with Customer Relationship Managers to align training with business needs.

In 2014, Debbie was promoted to a Project Manager position at Flow International, where they managed global projects, including ERP implementations, HRIS implementation, and standardization of HR processes. Debbie collaborated with internal and external stakeholders, elicited comprehensive information from subject matter experts, and presented regular updates to Key Leaders.

Most recently, Debbie served as an IT Project Manager/Scrum Master at Flow International, responsible for overseeing global IT projects, including ERP upgrades, SharePoint, JIRA, and ecommerce implementations. Debbie managed multiple projects simultaneously, coordinated with external vendors and internal business teams, and ensured the timely and successful delivery of project goals.

Throughout their career, Debbie demonstrated strong project management skills, the ability to work with cross-functional teams, and a focus on delivering high-quality results. Debbie holds a PMP certification, indicating their expertise in project management.

Debbie Straus, PMP, has a background in psychology from Brigham Young University. Debbie obtained their degree in psychology, although the start and end years are not specified. In addition to their educational background, Debbie has obtained the following certifications: Professional Scrum Master I (PSM I) from Scrum.org in October 2015, and Project Management Professional (PMP) from the Project Management Institute in March 2023.

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Previous companies

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Timeline

  • Process & Technology Manager

    May 1, 2023 - present

  • IT Project Manager/Scrum Master

    January, 2016

  • Project Manager

    August, 2014

  • Customer Care Training & Development Manager

    November, 2013

  • Customer Care Manager

    March, 2013

  • Global TS Project Leader

    July, 2012