Fluentic
Pekka Leppänen is an experienced professional who currently holds the title of Account Executive at Fluentic since May 2022. Prior to this role, Pekka worked at Rainmaker Business as a Region Manager and later as the Service Production Director and CX Business Unit Director in the Contact Center division. Before joining Rainmaker, Pekka worked at ManpowerGroup as a Business Unit Director and Contact Center Manager. Pekka's educational background includes a Bachelor's Degree in Hospitality Administration/Management and various certifications in restaurant management and military service.
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Fluentic
Fluentic offers a dynamic, AI-based translation application for multilingual customer service communication in almost 80 languages. Fluentic’s main partner is Salesforce and we are an official ISV Partner. Fluentic is also available for other selected customer service environments. The app has already been adopted by forward-thinking global organisations in a diverse range of industries, including banking, fashion, gaming, healthcare, software development, manufacturing, travel and wellness.