Kate Zatsepa

Head Of Customer Support And Customer Success Depts. at FluentPro Software

Kate Zatsepa has a diverse work experience in the software and customer support industry. Kate began their career in 2013 as a Senior Manager at VFS Global, where they worked until 2016. In 2016, Kate joined FluentPro Software Corporation as a 1st Line Support Engineer. Kate then progressed to become a Support Team Leader in 2017, and later assumed the role of Head of Customer Support and Customer Success Departments in March 2019. Kate's expertise lies in customer support and leadership roles within the software industry.

Kate Zatsepa attended Easy-Code IT School in 2017, where they studied QA. Prior to this, they pursued a Master's degree at Kharkiv National Pedagogical University from 2008 to 2013, specializing in Foreign Languages.

Links

Previous companies

VFS Global logo

Timeline

  • Head Of Customer Support And Customer Success Depts.

    March, 2019 - present

  • Support Team Leader

    March, 2017

  • 1st Line Support Engineer

    May, 2016