Borja G. Mangas

Borja G. Mangas is an experienced IT professional currently serving as the Information Technology Service Desk Lead at Zurich Airport Ltd since December 2021. Previous roles include Manager of IT Service Desk and Field Support Services at Valora Group, where Borja led a 15-person international team, and various positions at Fossil Group, Inc., culminating in a Service Delivery Manager role focused on global service desk operations. Borja's extensive background also includes IT support roles at UBS AG and CSC, along with freelance work in translation and localization. Educational qualifications include a forthcoming Certificate of Advanced Studies in Strategic IT and Tech-Management from ZHAW School of Management and Law and a Bachelor's Degree in Translation and Interpreting from Universidad Complutense de Madrid.