Flughafen Zuerich
Roland Pfenninger currently serves as Teamleader IT Service Management at Flughafen Zürich AG since July 2021, with prior experience as ICT Service Quality & Asset Manager at Generali Switzerland from January 2020 to June 2021. Roland Pfenninger has a long background in IT Service Management, having led various teams and initiatives at Amt für Informatik und Organisation (AIO) from 2002 to 2019, where roles included Leiter Services and Leiter Support, focusing on ITIL(r) v3 and ISO 20000 standards. Early career positions include System-Spezialist/Netzwerkadministrator at Bürocenter Walter AG and IT-Support roles at UBS. Roland Pfenninger holds multiple educational qualifications, including a Master of Advanced Studies in Business Analysis from ZHAW and certifications in IT Service Management and ICT procurement.
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Flughafen Zuerich
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Flughafen Zuerich AG is a Switzerland-based company that is engaged in the operation of Zurich Airport in Switzerland on behalf of the federal government. The Company offers access to international, national and regional transport networks. The Company operates in four segments: the Aviation flight operations segment encompasses the construction, operation and maintenance of the airport operating infrastructure; the Aviation security segment covers the installation, operation and maintenance of security infrastructure and all processes of direct relevance to security, which includes all systems and their operation and maintenance designed to prevent actions of any kind that affect the security of commercial civil aviation; the Non-aviation segment encompasses all activities relating to the development, marketing and operation of the commercial infrastructure at Zurich Airport, and the Aviation aircraft noise segment.