FluidOne
Jodie Brassington is an experienced Billing Analyst currently working at FluidOne since April 2021, handling Voice & Data bill runs and processing invoices, including international billing, while importing CDRs and resolving call issues. Prior to this, Jodie held the position of Customer Billing & Contracts Administrator at FluidOne, ensuring accurate billing and assisting in Commission Statement production using various financial software. Jodie's previous roles include Customer Billing & Contracts Coordinator at PSU Technology Group Ltd and Billing Analyst at 9 Group, with initial experience as a Contracts Administrator at Ecovision Energy Solutions. Jodie holds GCSEs from Katharine Lady Berkeley's Language College and a Hairdressing NVQ Level 2 from Filton College.
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FluidOne
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions to UK businesses. At FluidOne we put the customer first, consistently achieving one of the industry's highest Net Promoter Scores (NPS), securing 86 for September 2023. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 220 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards 2021 and in the top 50 Technology companies to work for in the UK. FluidOne supports the needs of 1,300 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT UCaaS and CCaaS. Focusing on the mid-market, FluidOne consults with their customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CRO Brendan Lynch and CFO Roy Hastings, the management team is backed by Livingbridge to support their ambitious long-term strategy.