Flywire
Pete Nikitas is an experienced Senior Client Success Manager with a strong background in enterprise accounts and customer success across multiple industries. Currently at Flywire, Pete continues to enhance client relationships while managing enterprise accounts. Previous roles include Senior Customer Success Manager at Textio, where 25 enterprise clients were effectively managed, and Acoustic, where a retention rate of 116% was achieved and recognition as part of the Presidents Club was earned. Other notable positions include Customer Success Director at Brightcove, where Pete oversaw significant revenue renewals, and Customer Success Manager at TripAdvisor. Pete's foundational experience in sales and training at companies such as Drift, Zuora, and HubSpot has contributed to a comprehensive skill set in client relations and strategic growth. Educational credentials include a Bachelor's Degree in Public Relations from Quinnipiac University and a Certificate in Management Essentials from Harvard Business School Online.
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Flywire
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Flywire is a high-growth vertical payments company trusted by organizations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve high-stakes vertical-specific payment and receivables problems for organizations that deliver high-value services. Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organizations to optimize the payment experience for their customers while eliminating operational challenges—from invoicing to payment reconciliation. 24x7 multilingual support via phone, email, and chat, and online tracking, ensures that both the client and customer have complete control over their payments. To date Flywire has processed over $16 billion in total payments volume for over 2,000 clients around the world. The company is headquartered in Boston and has offices in Chicago, Palo Alto, London and Manchester (UK), Valencia (Spain), Shanghai, Singapore, Tel Aviv, Tokyo, Cluj (Romania), and Sydney. Flywire has raised over $260M in venture funding and counts Goldman Sachs, Temasek, Bain Capital Ventures, Spark Capital and F-Prime among its investors.