Pete Nikitas

Pete Nikitas is an experienced Senior Client Success Manager with a strong background in enterprise accounts and customer success across multiple industries. Currently at Flywire, Pete continues to enhance client relationships while managing enterprise accounts. Previous roles include Senior Customer Success Manager at Textio, where 25 enterprise clients were effectively managed, and Acoustic, where a retention rate of 116% was achieved and recognition as part of the Presidents Club was earned. Other notable positions include Customer Success Director at Brightcove, where Pete oversaw significant revenue renewals, and Customer Success Manager at TripAdvisor. Pete's foundational experience in sales and training at companies such as Drift, Zuora, and HubSpot has contributed to a comprehensive skill set in client relations and strategic growth. Educational credentials include a Bachelor's Degree in Public Relations from Quinnipiac University and a Certificate in Management Essentials from Harvard Business School Online.