Flywire
Victoria Stephens currently serves as the Senior Director of Client & Payment Experience at Flywire, where responsibilities include leading a global customer support team of 120 employees across various sectors such as education, healthcare, travel, and B2B. Victoria has advanced through multiple roles within Flywire, beginning as a Client Success Associate and progressing to positions including Manager and Director in the Client & Payment Experience department. Prior to joining Flywire, project management experience was gained at Asociacion Cultural Social Educativa Segundas Oportunidades, and language assistance was provided at the Bilingual Education Development and Assessment Program. Victoria also completed internships related to marketing, branding, and strategic procurement at organizations including the City of Worcester and CVS Health. Educational qualifications include a Bachelor’s Degree in International Relations and Spanish from the College of the Holy Cross and studies at Universidade da Coruña.
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Flywire
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Flywire is a high-growth vertical payments company trusted by organizations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve high-stakes vertical-specific payment and receivables problems for organizations that deliver high-value services. Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organizations to optimize the payment experience for their customers while eliminating operational challenges—from invoicing to payment reconciliation. 24x7 multilingual support via phone, email, and chat, and online tracking, ensures that both the client and customer have complete control over their payments. To date Flywire has processed over $16 billion in total payments volume for over 2,000 clients around the world. The company is headquartered in Boston and has offices in Chicago, Palo Alto, London and Manchester (UK), Valencia (Spain), Shanghai, Singapore, Tel Aviv, Tokyo, Cluj (Romania), and Sydney. Flywire has raised over $260M in venture funding and counts Goldman Sachs, Temasek, Bain Capital Ventures, Spark Capital and F-Prime among its investors.