Andrew Pappas is an experienced Customer Success Manager with a strong track record in revenue retention and upselling. Currently serving at FM since November 2025, Andrew previously held the same title at Business Wire, where a performance of 106.3% total revenue was achieved by the end of 2024. Andrew's extensive experience also includes a Senior Customer Success Manager role at Getty Images from October 2015 to September 2023, marked by high revenue retention rates, significant cross-selling achievements, and effective onboarding of new hires. Earlier roles included positions at DRIFIRE and Rivet Radio, complemented by a Bachelor of Arts in Communication, Media & Theatre from Northeastern Illinois University.
This person is not in any teams
This person is not in any offices