Jenna Wallace

Jenna Wallace is a seasoned insurance professional with extensive experience in various roles at FMG (Farmers Mutual Group) since 2006, currently serving as a Risk Quality Adviser. Prior to this role, Jenna held positions including Claims Consultant at CGU Insurance, Test Analyst, Underwriter, Underwriting Quality Assurance Coordinator, and Customer Service Representative at FMG. Jenna possesses a Diploma of General Insurance from the Australia and New Zealand Institute of Insurance and Finance, an ISTQB Foundation Certificate in Testing, and a Lean Six Sigma Greenbelt in Continuous Improvement. This diverse background in underwriting, claims, quality assurance, and customer service, coupled with a strong commitment to compliance and training, has equipped Jenna with a comprehensive skill set to excel in the insurance industry.