Micah Sargent

Micah Sargent-Baird currently holds the position of Manager, Customer Success Management at FMX, where responsibilities include escalation for customer implementation, development of onboarding practices, and performance reviews of team members. Previously, Sargent-Baird served as a Customer Success Manager, achieving significant customer satisfaction and onboarding results, including generating over $660,000 in new net annual recurring revenue. Additional experience encompasses roles such as Enterprise Account Manager at Aunt Flow, Community Experience Manager at Thrive Companies, and various positions in the service industry. Sargent-Baird holds a Bachelor of General Studies from Ball State University and a Bachelor's degree in Education from Slippery Rock University of Pennsylvania.