Customer Support and Success
About
The Customer Support and Success team at FMX is dedicated to ensuring a seamless experience for clients by providing expert guidance and assistance with the company's facility management solutions. Their responsibilities include resolving customer inquiries, facilitating onboarding, managing relationships to drive user engagement, and proactively ensuring customer satisfaction and success with the platform. Through a collaborative approach, they aim to maximize the value customers derive from FMX’s services, fostering long-term partnerships.