Marta Miranda Montero

Marta Miranda Montero is an experienced professional in customer service and team management, currently serving as the Responsable de atención al cliente, cajas y servicio post venta at Fnac Darty since June 2022, where responsibilities include managing online complaints and overseeing staff recruitment and training. Previously, Marta worked at Fnac for 15 years, holding positions such as Responsable de departamento Entretenimiento y ocio, where oversight of various entertainment sectors was key, and as a blog writer, producing articles on cultural topics. Marta's career also includes experience as an Agente de viajes at Viajes Imoha and a personal base staff member at Opencor. Marta holds a Programa Superior en Gestión y Dirección de Empresas from Universidad Autónoma de Madrid and a Diplomatura en Turismo from Universidad Carlos III de Madrid.