Mickaël Laizain

Responsable Projets Crm, Data Clients, Fidélité at Fnac Darty

Mickaël Laizain has extensive experience in project management and CRM within the retail and services industry, currently serving as Responsable Projets CRM, Data Clients, Fidélité at Fnac Darty since March 2017. Key responsibilities include overseeing the CRM project portfolio, managing subscriber services projects, and coordinating budgets. Previously, Mickaël served as Directeur Projets for Services Marchands, focusing on omni-channel service offerings, and held various technical and project management roles at Darty, Wolters Kluwer, Meetic, and INNOVASON. Educational qualifications include a DESS in Communication and New Technologies from UVSQ and a Maîtrise in Information-Communication from Nantes Université, along with a DUT in Science Computer from IUT de Nantes.

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Fnac Darty

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Fnac Darty SA, formerly Groupe Fnac SA, is a France-based company. The Company is a retailer of cultural, leisure and technological products for the general public in stores and on the Internet, both in France and worldwide: Spain, Portugal, Brazil, Belgium, Switzerland and Morocco. Fnac Darty SA offers its customers two such products as: Editorial products (music, video, books and stationer, video games) and Technical products (photo, television(TV)-video, audio, computers, among others). Telephone, ticket reservation and travel activities complete the offering.


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10,000+

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