Maggy Despres

Maggy Despres is an experienced professional in customer experience and quality management, currently serving as Responsable Projets & Méthodes Expérience Clients at Lapeyre since January 2017. Despres has a strong background in multichannel customer journeys, having previously held roles such as Chargée de Projets S.A.V et Relation Fournisseur, responsible for optimizing post-sale processes. Prior to Lapeyre, Despres worked at Fnac for over two decades, where responsibilities included leading quality operations across supply chain and omnichannel issues and managing customer service quality policies. Despres holds a Master's degree in Supply Chain Logistics from École Supérieure de Commerce Et de Management and completed preparatory classes for HEC at Lycée Joachim du Bellay.