Alessandra Corsano

ALESSANDRA CORSANO is a skilled professional with extensive experience in customer operations and relationship management. Currently serving as a Customer Operations Service Coordinator at FNZ Group since April 2022, ALESSANDRA oversees daily work allocation, drives process improvements, and contributes to the development of customer service excellence standards. Previously, ALESSANDRA worked at Irish Life & Permanent as a Customer Operations Executive Administrator for nearly nine years, where responsibilities included training new team members and managing complex tasks and projects. ALESSANDRA also held the role of Customer Relationship Manager at E.T.S. Oil & Gas Ltd, focusing on customer support and policy development, and worked as an Account Receivable Coordinator at Allergan, managing financial queries and overdue payments. ALESSANDRA holds a Bachelor's Degree in Spanish, English, and Arabic from Università degli Studi di Bari Aldo Moro.