Terra Colbert

Terra Colbert is an experienced Employment Specialist at Focus Employment Services since February 2020, possessing extensive knowledge of the Supported Employment Model and Vocational Services. Responsibilities include guiding members through the FMLA process and ADA accommodations, providing hands-on job coaching, teaching interview skills, counseling individuals with disabilities, developing creative resumes and cover letters, locating qualified candidates for community employers, and performing job development services. Prior to this role, Terra Colbert worked as a Financial Aid Processor at Apollo Group from February 2012 to January 2020, where the focus was on delivering high-quality customer service to prospective students and navigating the company's customer information systems. Earlier experience includes serving as a Reservations Agent at Super Shuttle from June 2003 to January 2012, coordinating corporate transportation arrangements and maintaining high standards of customer service. Terra Colbert holds a Bachelor of Applied Science in Interdisciplinary Arts and Sciences from Arizona State University.