Jade Stalker

Jade Stalker is a seasoned technical professional with extensive experience in telecommunications and customer support. Currently serving as a Senior Technical Advisor at Focus Group (UK) since January 2021, Jade specializes in delivering comprehensive support for telephony and IT services. Previous roles include Customer Service Team Lead at Inclarity Communications, where Jade excelled in people management and technical responsibilities related to VoIP configurations and fault resolution. With a background that includes positions as a Technical Support Advisor at POP Telecom, Technical Support Specialist at Telecoms World, and Porting Coordinator at Gamma, Jade possesses strong diagnostic skills and a commitment to customer satisfaction, backed by a Higher National Diploma in Computing from Forth Valley College.