Shivani Saini

Shivani Saini is a telemarketing officer at Focus Ireland since March 2024, responsible for engaging with donors and ensuring productivity metrics are met. Previously, Shivani served as a customer care advisor at PrepayPower, handling an average of 50-60 calls daily and resolving customer inquiries efficiently. Prior experience includes roles as a client relationship manager at Doctecq Technologies and Bitbuffs Technologies, where Shivani managed client onboarding, built relationships, and addressed business needs. Early career experiences comprise sales team lead and business development executive positions, alongside a technical recruiter role at vTech Solution Inc. Shivani holds a bachelor's degree in Computer Science from ITM Universe and a diploma in Computer Engineering from Parul University.