Elyse Moland

Customer Success Manager at Foleon

Elyse Moland has a diverse work experience spanning various industries and roles. Elyse currently works as a Customer Success Manager at Foleon since July 2022. Prior to that, they completed a Customer Success Management Certification Course at Pulse Academy by Gainsight in May-June 2022.

In 2022, Elyse served as a Program Associate in Customer Success at On Deck, where they focused on providing excellent customer experience and supporting C-Suite level clients.

From 2019 to 2022, Elyse worked at WeWork as a Customer Experience | Customer Success Community Lead. Elyse successfully implemented a member engagement strategy and contributed to achieving high NPS ratings.

In 2018, Elyse co-founded Flykick, a kickboxing-inspired fitness studio in Central London. Elyse played a key role in team recruitment, training, and performance management. Additionally, they conducted competitor research and provided insights to optimize studio performance.

Before co-founding Flykick, they worked as a Business Consultant at Flykick London in 2017-2018, contributing to various projects including brand transition, studio renovations, and recruitment.

In 2015-2016, Elyse worked as a Studio Manager at Psycle London, a wellness brand specializing in full-body workouts on a bike.

Elyse began their career as a Co-Owner of Elegant Expressions from 2005 to 2011.

Overall, their work experience showcases their expertise in customer success, team development, project management, and brand strategy.

Elyse Moland has a diverse education history. Elyse first attended Ryerson University from 2008 to 2012, where they earned a Bachelor of Design degree with a specialization in Graphic Communications. During their time at Ryerson, they gained expertise in various aspects of graphic design.

In 2011 to 2012, Elyse also had the opportunity to study at the Amsterdam University of Applied Sciences. Though the provided information does not include a specific degree attained during their time at this institution, it is evident that they continued to focus on graphic communications.

Prior to their studies at Ryerson and Amsterdam, Elyse attended MacEwan University from 2004 to 2005. Here, they obtained a Visual Communications Design Certificate with a specialization in Design and Visual Communications, General. This program likely equipped their with a foundational understanding of design principles and visual communications.

In addition to their formal education, Elyse Moland has also obtained a certification as a Customer Success Manager Certified Professional from Gainsight in May 2022. This certification suggests that they have developed expertise in customer success management, potentially expanding their skill set beyond graphic design.

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