Thomas Zuber

Thomas Zuber is an experienced technical support and operations manager with a career spanning over four decades in the technology and manufacturing sectors. Currently serving as Technical Support Manager at Follett LLC since September 2017, Thomas specializes in resolving escalated customer concerns by investigating root causes and implementing corrective actions. Prior to this role, significant experience was gained at Bowe Bell + Howell, where Thomas held positions including Senior Technical Solutions Manager and Operations Manager, overseeing extensive manufacturing operations and serving as a primary support resource for sales. Earlier in the career at Bell and Howell, Thomas managed assembly operations and held various supervisory roles, focusing on quality control, training, and process improvements. Thomas holds an Associate's Degree in Electronics Technology from Lehigh Carbon Community College.