Danae Fragoso

Danae Fragoso is an experienced customer service professional with a progressive career at Fondeadora since March 2019, where roles have included Customer Service Manager, Project Manager, Quality and Training Coordinator, Quality Auditor, and both Senior and Junior Customer Happiness positions. Prior experience at Fusion Call Center from August 2018 to March 2019 involved serving as Supervisor of Customer Attention for social media at Telcel. Danae Fragoso holds a degree in Spanish Language and Literature from the Faculty of Philosophy and Letters at UNAM, completed between 2012 and 2018.