Janica Laurila

Customer Service Specialist at Fonecta Oy

Janica Laurila has a diverse work experience spanning various industries. Janica started their career as a Secretary at Varsinais-suomen poliisilaitos in 2010 and then worked as a Dept Collection Handler at Duetto Group Oy in 2012. In the same year, they also held a Sales position at Kummeli Group Oy. In 2013, they worked as a Credit Administrator at Lainaamo oy, part of taaleritehdas oy. Janica then joined Sanoma Markkinointi Routa in 2014, where they held multiple roles including Administrative Assistant, Customer Service, Back Office Specialist, and Customer Care Assistant.

In 2013, they also started working at ELIXIA Finland, where they held the position of Customer Service and Sales & Child Care until 2021. In 2015, they became a Partner/Marketing Assistant & Sale at Länsirannikon ikkunat ja ovet Oy. From 2017 to 2022, they worked as a Bartender at Varsinais-Suomen Ravintolapalvelut Oy/Ihan vaan pubi. Janica's most recent role is as a Customer Service Specialist at Fonecta Oy, where they started in 2021. Additionally, starting in 2023, they will be working as a Bartender at Piikkion Pikkupubi Oy/Bar Suoja.

Janica Laurila completed an apprenticeship contract in Executive Assistant/Executive Secretary at Turun Ammatti-instituutti from 2016 to 2019. Before that, they attended Raision kauppaopisto from 2005 to 2009, although the degree name and field of study for this period are not specified. In the future, specifically in 2023, Janica plans to enroll at Mercuria Kauppaoppilaitos Oy, but the degree name and field of study for this period are not provided.

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