Fonemed was founded in 1996 by a group of physicians, philanthropists and businesspeople who recognized the need for improved healthcare worldwide and saw telephone-based triage as the premier method to provide that care. We are a privately held, Limited Liability Company registered in the USA and Canada, with corporate headquarters in St. John’s, Newfoundland and Labrador, and in Ventura, California. Currently we employ approximately 300 individuals. 

Fonemed provides healthcare-based services and software solutions to increase our clients’ patients access to quality healthcare while also providing additional cost control to our clients. 

Our specialty service has been 24/7 virtual nurse triage. We recently expanded services to include access to nurse practitioners providing additional primary care advice and treatment. Our nurses are located throughout the United States and Canada, and we are exploring growth opportunities in Europe and Asia. 

The Fonemed Health Management Platform is a Cloud-based application that provides access and security and comes fully integrated with the Schmitt-Thompson Clinical Content Triage Guidelines. The Platform allows our clients to deliver comprehensive, technology-powered, people-driven customized solutions to meet specific requirements. Through our software, clients have the ability to manage such activities as client registration, online health assessment, nurse triage and nurse practitioner assessment and referrals.  

At Fonemed, we empower our clients to strategically expand patient engagement, diversify revenue streams or reduce operating costs through proven technology that has been developed through the foundation of over 26 years of industry experience and more than 10 years of using and enhancing the Platform ourselves.

We are URAC accredited, SOC2 certified, and HIPAA compliant with over 2,500 client groups, representing well over 25 million individuals. 

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FONEMED

FONEMED's headquarters in International, Canada

Charlene Brophy

Valda Duke

Anna M. Seroka

Neil Coombs

Karen Todhunter

Kevin Hillier

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People (17)

Charlene Brophy

Kevin Hillier

Valda Duke

Karen Todhunter

Neil Coombs

Dena King

Kelly Power-Kean

Mark Cooper

Ben Sheen

Bev Best-Roberts

Stephanie Collins

Shakthi Ganeshan

Sandra Huynh

Daniel Piccolo

Fahim Ahmed

Vishesh Puri

Lee-Ann Lush Rn Palliative Care Capce