Balaji B.

Balaji B. is a seasoned IT professional with extensive experience in IT service management, project management, and operations risk management across various industries. Currently a Fellow at the Logistics Institute of New Zealand and an Information Technology Service Delivery Manager at Fonterra, Balaji B. specializes in ITIL processes, major incident management, compliance, and service improvements. Previous roles include significant positions at One New Zealand, Standard Chartered Bank, and IBM India, where Balaji B. managed critical projects, service delivery, and stakeholder relationships while focusing on enhancing operational efficiency. Balaji B. holds advanced degrees in Supply Chain Management and Computer Science from prestigious institutions.