Ben Dakers is an experienced professional in data, artificial intelligence, and customer transformation, currently serving as part of the Data & AI Transformation team at Fonterra since August 2023. Previously, Ben held various leadership roles at Datacom from January 2018 to April 2023, including Associate Director of Customer Success, where the focus was on enhancing customer-centric maturity and transformational change across public and commercial markets. Other notable positions include Digital Partnerships Programme Director at Network for Learning, Programme Manager & Product Owner at Sainsbury's, and Workplace Culture Programme Manager at Centrica, showcasing a strong background in digital transformation, project management, and strategic client engagement. Ben holds a Master of Advanced Leadership Practice and a Bachelor of Business Studies in International Business Management from Massey University.
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